FRENQUENTLY ASKED QUESTIONS
BY OTHER BOSSES

Once the project starts, refunds will not be issued.
Reignland accepts all major credit cards, and PayPal. All services must be paid in full before the project is started unless it is one of our core services such as web design.
All timeframes are listed in the description of the desired service. (WEEKENDS NOT INCLUDED).
Revisions will add an extra 1-3 days onto any timeline. Redoing an entire design does not constitute as a revision.
Please also understand communication is key. Once you send information for any work, that’s when we’re able to begin working. Delayed responses for design work can affect design turnaround.
The turnaround time for all Graphic Design Services, begins when FULL ADVANCE PAYMENT has been made, design form is completed and all content (i.e., images, pictures, bio, information, links, etc.) for the design project has been supplied by the CLIENT.
No we do not offer rush options at the moment due to the workload we already have.
Once the final design is chosen and sent to the client, the client will own that final copy and can do as they please with it (Copyright/Trademark). We only request to use your design in our portfolio for future clients. This is asked in all contracts.
Once the project starts, refunds will not be issued.
Reignland accepts all major credit cards, and PayPal. All services must be paid in full before the project is started unless it is one of our core services such as web design.
All timeframes are listed in the description of the desired service. (WEEKENDS NOT INCLUDED).
Revisions will add an extra 1-3 days onto any timeline. Redoing an entire design does not constitute as a revision.
Please also understand communication is key. Once you send information for any work, that’s when we’re able to begin working. Delayed responses for design work can affect design turnaround.
The turnaround time for all Graphic Design Services, begins when FULL ADVANCE PAYMENT has been made, design form is completed and all content (i.e., images, pictures, bio, information, links, etc.) for the design project has been supplied by the CLIENT.
No we do not offer rush options at the moment due to the workload we already have.
Once the final design is chosen and sent to the client, the client will own that final copy and can do as they please with it (Copyright/Trademark). We only request to use your design in our portfolio for future clients. This is asked in all contracts.